Your personal information matters to us. Here's a clear overview of how dk77 collects, uses, and protects your data.
This Privacy Policy applies to all services and features on the dk77 platform. Please read it carefully before using dk77.
Dk77 is recognised as a trusted and transparent platform in Bangladesh's online betting space. We believe you should have full control over your personal data. This privacy policy is a reflection of that commitment.
This policy describes what information dk77 collects when you register or access the platform, why we collect it, how we use it, and the steps we take to keep your data safe. This privacy policy applies to the dk77 website, mobile app, and all other related services.
By using dk77, you consent to the collection and processing of your information as described in this Privacy Policy. If you have any objections, please contact our support team before using the platform.
Various types of information are collected when you register and use the dk77 platform. This data comes from three main sources — what you provide directly, what is automatically recorded as you use the service, and what is received from third parties during the verification process.
| Data Type | Example | Collection methods |
|---|---|---|
| Identity information | Name, Date of Birth, National ID Number | Registration Form |
| Contact Information | Email, Mobile Number, Address | Registration & Profile Updates |
| Financial Information | BKash/Nagad number, transaction history | Deposit & Withdrawal Processing |
| Device & browser information | IP address, device type, browser version | Automatic Logging |
| Usage data | Betting History, Page Visits, Session Duration | Analytics System |
| Verification Documents | Passport, copy of driving license | KYC Process |
Certain information is collected automatically while you use the dk77 platform. This includes your device's IP address, login and logout times, pages visited and time spent on them, and the types of bets placed. This data is used primarily to maintain platform security and improve your experience.
Dk77 uses your data only for specific, defined purposes — never beyond what is necessary or without your consent. The key reasons we use your data are outlined below:
With your consent, dk77 may send you information about new promotions, bonus offers, and updates via email or SMS. You can withdraw this consent at any time from your account settings.
Dk77 uses industry-leading security technology to protect your data. Our security framework operates across multiple layers, so your information stays protected even if one layer is compromised.
In the event of a security breach, dk77 will promptly notify affected members and take the necessary steps to limit any harm.
Dk77 uses cookies and similar technologies on its website and app. Cookies are small data files stored in your browser that help improve your experience on future visits.
Dk77 respects your privacy rights. Your rights are outlined below, and you can contact us at any time to exercise them:
You may request to see what information we hold about you.
You may request corrections to any inaccurate or outdated information.
Under certain conditions, you may request that your data be deleted.
You may object to your data being used for specific purposes.
You can request a copy of your data in a portable format.
You can withdraw your consent to marketing communications at any time.
Dk77 does not retain your data longer than necessary. Retention periods are determined primarily by legal obligations and business requirements.
| Data Type | Retention Period |
|---|---|
| Account & Identity Information | 5 years after account closure |
| Transaction history | 7 years after the last transaction |
| KYC verification documents | 5 years after account closure |
| Customer support records | 3 years after last contact |
| Logs & Technical Data | 90 Days |
| Marketing Consent Records | 3 years after consent withdrawal |
Once the defined retention period expires, data is securely deleted or anonymised so that you can no longer be identified.
Dk77 is an 18+ platform. Registration or use of the platform by minors (under 18) is strictly prohibited. We do not knowingly collect personal data from anyone under the age of 18.
An age verification process is in place at the time of registration. If a user registers with a false age and this is later confirmed, the account will be immediately closed and all associated data will be deleted.
If you suspect someone you know is using dk77 by misrepresenting their age, please notify our support team.
Dk77 may update this Privacy Policy from time to time. When changes are made, the "Last Updated" date at the top of the page will be revised. For significant changes, you will be notified via your registered email or SMS.
Continued use of dk77 after any changes have been made will be taken as your acceptance of the updated policy. We recommend revisiting this page from time to time.
If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch with us. Our dedicated privacy team will process your request as quickly as possible.
We may need to verify your identity when handling privacy-related requests. This is to ensure that no one else can access your information.
Our Privacy Policy isn't just words — it is actively enforced across every system.
256-bit SSL encryption is applied to every data transfer. Your information is protected from transmission through to storage.
Dk77 never sells your personal data to third parties. Your information is used solely to serve you.
The identity verification process helps prevent fraud and ensures no one else can access your account.
Regular audits by third-party cybersecurity experts ensure our systems remain up-to-date and secure at all times.
You can view, correct, and request deletion of your data at any time through your account settings.
For any privacy-related queries, our Bangla-speaking support team is available 24/7, seven days a week.
Done reading our Privacy Policy? Register now and start your journey on Bangladesh's most secure betting platform.